The second-hand marketplace Users Voice Anger Over Size Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category compared to what was initially listed as a result of the reclassification.
The platform stated the updated approach better aligns with comparable marketplaces.
It has advised users to examine their items and manually change the size when needed, resulting in member annoyance.
Measurement Approach Changes
Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but is now a UK 16-18.
Shopper Accounts
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, located in England, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods after backlash from users.
